During a telephone conversation Mark pointed us to the Stewart-MacDonald (StewMac) website where there was a fine array of Gotoh tuners. We were quite taken by the Cosmo Black variant - same gear ratio as Val's, same shape, but with black metal buttons on black tuners with black nut, washer and fixing screw. We bought them online, and they were shipped the same day, airmail to the UK... great service. When they got to the UK there was a delay at DHL - they didn't contact us, but by tracking the shipment online (thanks again to StewMac) we found out that DHL were waiting for us to contact us as they had supposedly been unable to locate our address! Unbelievable! Especially as DHL have delivered numerous items to us in the seven years we've lived here, and also the package was addressed accurately with the full address, house number, and postcode. DHL confirmed our address details and told us to expect a call from the driver so we could guide him to our front door. Needless to say we didn't get a phone call, but we did get the package after it had languished with DHL Thursday, Friday, Saturday, Sunday before delivery on Monday.
OK... rant over...
The tuners looked even better in reality than they did on the web, and we made arrangements with Mark to have them fitted. It was a 200 mile round trip, but well worth it - not only is Mark a master craftsman with great attention to detail and a genuine love of wood and guitars, but he's also a great bloke that we are honoured to have as a friend too. It was a lovely afternoon, swapping news, talking shop and seeing Rio renewed with what we can only describe as a stunning result... Mark says it's the most beautiful headstock he's ever seen, and we have to agree. Thanks Mark, the photo is on its way for your wall!Links
jiva website
jiva MySpace
Mark Challinor
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